KemPlasticCards.com Replacement Card Program

KemPlasticCards.com is pleased to offer a replacement card program for all KEM cards still in production. If you value having the opportunity to replace your lost or damaged cards, be sure to buy your cards from KemPlasticCards.com

KEM Cards are an investment. We understand this and know that you will want to play with them for as long as possible. KEM Cards bring an element of class into your game and you, your family and friends will appreciate the quality play that our plastic playing cards provide. We want to ensure that you get all of the play you deserve from your KEM cards. Therefore, as one of the leading distributors in the United States, we have decided to implement a replacement card program.

What is our replacement card program?

This is a program that helps our customers with a method to replace a damaged or lost card. A KEM deck is useless if it is not complete.

How do I request a new card?

All orders placed on KemPlasticCards.com will include a replacement card request form that will look like the image below:

To request a new card, just complete the form and send it to:

 

KemPlasticCards.com

Attn: Replacement Card

3346 Pagosa Ct.

Indianapolis, IN 46226


For www.KemPlasticCards.com customers:

Please include $1 and a Self Addressed Stamped Envelope with the reorder business card that was included with your purchase. Please complete it as follows:

  • Card Style - This is the name of the design that you purchased (all styles are found on our website)
  • Color - This is simply the color of the back of the deck
  • Card Rank - List the number and the suit of the card
  • Index - List jumbo for cards that have large numbers or Regular for cards with small numbers (examples of jumbo and regular indexes can be found on our website)
  • A side note - You may want to include your phone number on the replacement card in case we have a problem with filling the order or if we can not decipher the information on the form

Kem Cards purchased from other sites/stores:

If you purchased from a different website or seller, please contact them to see if they have a replacement card program.  If not, please include $3 and a Self Addressed Stamped Envelope with a printout of the replacement card form and mail to the above address.

What if I didn't receive a replacement card form with my KemPlasticCards.com website order or lost my replacement card request form?

Simply give us a call at 1-888-POKER-40 and we can send you out a new one (please have your invoice available).

PLEASE NOTE: We unfortunately cannot process replacement card requests over the phone. All requests must be via mail.

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